Quality Assurance Manager

* Les détails de cette offre ne sont disponibles qu'en anglais.

Principales fonctions

The Quality Assurance (QA) Manager oversees all the site’s activities and tasks related to quality, food safety and compliance. They are responsible for maintaining and implementing programs under our Business Management System that promote and ensure adherence to internal and external quality, food safety and compliance requirements.

Resposabilities:

• Promotes a culture of food safety, as well as a ‘’bottom-up’’ communication approach at the site when it comes to quality, with employees of all levels.
• Maintains, improves, and implement the site’s Business Management System.
• Manages document control and updates the site’s procedures, instructions, and forms on the Safety Chain platform.
• Oversees and updates the site’s training curriculum on the Alchemy platform to ensure timely completion.
• Leads the planning, coordination, execution and closure of all site audits (internal audits, GMP inspections, external audits, etc.) and promotes the implication of a multidisciplinary team.
• Facilitates the investigation and closure of issues (complaints, non-conformities, audit and inspection findings, supplier incidents, and other process failures) to determine and address root causes with corrective and preventive actions (CAPA).
• Follows up on open non-conformities and corrective/preventive action (CAPA) plans to ensure timely closure. Shares best practices, corrective and preventive actions as well as process improvements ideas with other sites quality manager.
• Delivers training and coaching to develop and raise all employees’ competence levels in quality and food safety.
• Follows site quality key performance indicators (KPI’s) (such as product and process results, complaints, non-conformities, training completion, etc.) to detect trends and communicates with multidisciplinary team to develop action plans.
• Collaborates to food safety and quality risk assessments and proactively identifies control measures.
• Assesses and approves site suppliers (raw materials and service providers) against standard criteria through the collection and review of documents as well as through conducting on-site audits as needed.
• Is the site’s appointed food defense coordinator, recall coordinator, HACCP team leader, and Preventive Controls Qualified Individual (PCQI) (or ensures a competent designate assumes these roles).
• Supports the laboratory manager as needed and is their backup.

 

Compétences techniques

Requis

• A quality, food safety mindset;
• Strong communication skills with the ability to positively influence others;
• Attention to detail, critical thinking, analytical and problem-solving skills.

Qualités personnelles

Requis

• Ability to develop and maintain productive and positive relationships.
• Ability to work in a plant, office, and laboratory settings.

Critères généraux

Requis

• Must be available to provide support during off hours for emergencies

Organisation

Lallemand est une société canadienne privée fondée à la fin du XIXe siècle, qui développe, produit et commercialise des micro-organismes pour divers marchés. Les bureaux administratifs de la société mère sont situés à Montréal, au Canada. Aujourd'hui, Lallemand emploie plus de 5 000 personnes travaillant dans plus de 45 pays sur 5 continents.

Cette unité d'affaires offre des levures et des ingrédients de qualité supérieure aux boulangers d'Amérique du Nord, d'Europe, du Moyen-Orient et d'Afrique. Elle possède également une importante expertise en agents de conditionnement de pâtes à base d'enzymes.

Dans toutes ces régions, les équipes de Lallemand collaborent étroitement dans le but de fournir des produits et services innovateurs, soutenues par un important réseau d'experts techniques.

Veuillez prendre note que des mesures d'adaptation seront prises à toutes les étapes du processus d'embauche. Les candidats doivent faire connaître leurs besoins à l'avance.